Privacy policy

Website address:

This section aims to transparently inform you about the ways in which the company Agensio, through its legal entity FLUXFUL SENS SRL, manages, processes and protects your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable laws in the field.


1. Personal data collection procedure:

We undertake to collect personal data such as email addresses, contact information and other necessary details either directly from you or through third parties. This collection is done in order to improve our services and to respond to your specific needs.


2. Responsibility and data processing obligations:

FLUXFUL SENS SRL, representing Agensio, holds the role of legal entity responsible for the processing and protection of personal data, according to the legislation in force.


3. Purposes of data processing:

Personal data is processed for a variety of reasons, including the performance of contractual obligations, marketing and advertising initiatives, financial administration and the performance of internal audits.


In order to fulfill the processing purposes detailed below, we process the personal data you provide us directly when sending requests, as well as other personal information obtained from third parties or generated by us as a result of their processing. This data can generally be classified into the following categories:


  • Identification Data: Name and surname.
  • Contact Data: Home or mailing address, e-mail address, landline and mobile phone number.


The Motivations and Legal Basis for the Processing of Personal Data:


  • For the execution of contracts or the realization of pre-contractual procedures.
  • Booking and selling products through the online platform.
  • Advertising, marketing and advertising activities.
  • Financial-accounting purposes, according to the tax legislation in force.
  • Internal or financial audits.


4. The need for your consent:

For some specific activities, such as participating in loyalty programs or subscribing to newsletters, we ask for your explicit consent. This consent can be withdrawn at any time.


5. Transfer of personal data to third parties:

Your personal data may be transferred to various entities, including third-party service providers, public institutions and commercial partners, in compliance with all applicable privacy laws and regulations.


6. Data transfer to public institutions:

In specific situations, we are obliged to provide information about personal data to the competent authorities. This is necessary for criminal investigations, to fulfill the legal obligations of intelligence services, or to protect intellectual property rights.


7. Use of web analytics service and social plugins:

To analyze online market trends and customize our offers based on user behavior and preferences, we use web analytics services. They use "cookies" (details available in the section on the use of cookies). We also use plugins from social network operators (for example: with similar purposes.


8. Data retention period:

We undertake to keep personal data only for the period strictly necessary for the purposes for which it was collected or in accordance with legal requirements.


9. Security measures for data protection:

We have implemented a number of technical and organizational measures to ensure the protection of data against loss, manipulation or unauthorized access.


10. Your rights in the context of data protection:

We assure you the right to access, rectify, delete or oppose the processing of your personal data. To exercise these rights, you can send a written request to the email address 


11. Contact methods and complaint procedure:

For questions, clarifications or complaints, you can contact the e-mail address You also have the right to lodge a complaint with the National Supervisory Authority for the Processing of Personal Data.